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By Mary McGuire
At Integrity Locksmith, Jessie Lesmeister has been solving complex problems for more than 20 years, but he’s never encountered anything like the problem he’s been dealing with lately.
In his business Integrity Locksmith, Jessie Lesmeister has solved complex problems for more than 20 years. However, he’s never seen anything like the one he’s been dealing with over the past eight months.
After receiving a text message asking if he had made a purchase at a Best Buy store in Miami, he responded “no” and immediately got a call from Wells Fargo, with which he had done small business banking for decades.
They caught a wire transfer attempt just in time, according to the man on the phone.
“He sent me some advanced access codes, which I repeated back to him,” Lesmeister said.
As soon as Jessie got off the phone, he felt he may have been scammed. He went right to a Wells Fargo branch in Golden Valley, but it was too late.
As a result of an elaborate wire transfer scam, nearly $22,000 was lost instantly. The victim filed reports with police, the FBI, and the FTC, as well as a fraud claim with Wells Fargo, but he has not heard back from them. In spite of many telephone calls, emails, letters, and in-person conversations with the bank, he has not received any concrete information on why his fraud claim was denied.
This can happen in just a moment after you work so hard to do the right thing.
According to Bao Vang with the Better Business Bureau of Minnesota and North Dakota, scammers are constantly improving.
Every day, we see a variety of tactics (and) strategies used to steal someone’s money or identity.
Business owners can also report scams on the BBB’s scam tracker website, in addition to filing reports with local law enforcement.
As a result, we can keep a record of your experience, and when other businesses and consumers visit this site, they can also learn about your experience.” said Vang.
In order to complete a wire transfer, Wells Fargo says it will never contact or text clients to ask for the access code. The customer has been communicated directly with by our representatives regarding their case, but information about the customer cannot be shared due to privacy and confidentiality concerns.
The following statement was also sent to FOX 9:
“When a customer reports they have fallen victim to scams, we conduct an in-depth investigation before sharing our findings with them. The focus remains on raising awareness of scams, as well as the fact that wire transfers are usually irreversible, even if the customer reports a wire they sent to a scammer right away.”
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